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Get Download Orchestrating Experiences Online Book PDF

Download Orchestrating Experiences Online Book

ByChris Risdon,Patrick Quattlebaum

Orchestrating Experiences

Total Buying

22


Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

“A room without books is like a body without a soul.” -Cicero

Synopsis

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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